A locally based railway company which had been locally active up until 2002, wanted to get involved in nationwide haulage. This undertaking was begun in co-operation with us, and we were charged with preparation, implementation and personnel realisation in the planning and transport sector.
Scope of services in a nutshell
- Provision of driving/shunting and wagon inspection personnel (stretching into three figures)
- Traffic control and disposition
- Personnel planning and control
- Training of traffic planners/dispatchers
- Establishment of a service point for customer management in co-operation with the customer
- Duration: from 2003 up to the present day with ever-changing, exciting tasks
Description of services
The company's transport services have been constantly expanding since 2003, albeit subject to economically necessary restrictions from late 2009 until the beginning of 2011. Long-distance haulage began with around 10 locomotives and around 35 trains a week. A constant increase eventually took the figure to around 400 trains a week. An average of around 300 trains a week along with 32 mainline locomotives a week and 3 shunting locomotives are currently deployed. The German staff has increased from 15 drivers in 2003 to 110 in 2014.
The expansion of services led to an increased demand for employees to inspect the strains at locations across the length and breadth of Germany.
Since 2003 train planning including route application and personnel has been carried out on behalf of the customer exclusively by MEV employees. Traffic planning began with 4 employees, a number which has now increased to 23. The constant increase in transport services along with preparation, planning and monitoring produces a continuing need for training of traffic/personnel planners and dispatchers.
Haulage began in 2003 primarily with the execution of transport for the mineral oil industry, which continues to this day to make up the bulk of the goods to be transported. Over the years operations expanded to neighbouring European countries, with the planning of train services for Germany always carried out from one location. From 2005 this affected the coal dust trains, which had until then run only within Germany but now began to carry on into Switzerland. These were later joined for a year by the planning and transport of all-container trains on the Vienna-Rotterdam routes and the transport of new HGVs from the Ruhr into the alpine countries.
In addition technical plans have been made since 2011 on behalf of this client to run car transport trains from the major car manufacturers in the south and east of Germany for export from the north of the country. Since 2011 another significant component of the goods for transport has been coal, which is moved from the international port at Rotterdam to various power plants in Germany, but this has reduced considerably at the beginning of 2014 due to the change in energy policy. Transport between Germany and Switzerland have been planned since the end of 2013 for clients from the cement industry.
Along with haulage, two traction units are deployed for the protection of transports in the Hamburg area, with responsibility for serving the four large refineries and one cement factory in northern Germany. A large order from a railway company brought about between October 2009 and June 2011 the complete delivery and collection as well as the technical modification of container trains in various terminals of the port at Hamburg. As many as five shunting locomotives were deployed for this purpose. In order to ensure agreement on the delivery and collection between the terminals/refineries and the clients, the company set up its own office in Hamburg, manned by MEV employees as dispatchers. In parallel to the shunting service in Hamburg an on-site locomotive has been deployed at Ludwigshafen-Rheingönheim since 2009 which serves the area up to Mannheim-Rheinau and temporarily up to Karlsruhe and Speyer mainly for mineral oil transport, as well as sometimes taking on the orders of other railway companies.
In late 2012 MEV was charged to set up a team to take on all communications with the customer at his/her location (order acceptance/changes/handling) and prepare for the weekly planning of transports. Since the conclusion of the successfully completed development phase an MEV employee has been deployed in this team on a daily basis.
Due to our good co-operation and high-quality delivery of services the railway company assigned the task of recruiting personnel for the execution of transports in Germany almost exclusively to MEV.